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Dubai How-To Guides

Step-by-step instructions for the most important tasks in Dubai — from getting your Emirates ID to navigating the metro like a local.

Dubai is highly organised — once you know the system, most tasks are quick and straightforward. These guides break down the most important administrative tasks that newcomers face, with step-by-step instructions, realistic cost estimates, and time expectations.

Start with Emirates ID

Almost every other process on this page requires your Emirates ID as a prerequisite. Make getting your Emirates ID your absolute first priority after arriving in Dubai.

How to Get an Emirates ID

3–7 days EasyCost: AED 100–370 + AED 28 delivery fee

The Emirates ID is mandatory for all UAE residents within 30 days of receiving a residency visa. Apply online via the ICA Smart App or at any GDRFA service centre. You need your passport, residency visa, and to complete a biometrics appointment.

Step-by-Step

  1. 1Obtain your residency visa first (employer or visa agent handles this)
  2. 2Download the ICA Smart App or visit ica.gov.ae
  3. 3Fill in the Emirates ID application form (takes ~10 min)
  4. 4Pay the fee: AED 100 (1 year) or AED 370 (2–5 years)
  5. 5Attend your biometrics appointment at an ICA service centre
  6. 6Receive your card by Empost delivery within 3–5 business days

How to Open a Bank Account

2–5 days EasyCost: Free to open; minimum balance AED 3,000–10,000 depending on bank

Opening a UAE bank account requires your Emirates ID, residency visa, and salary certificate or employment letter. Major banks include Emirates NBD, ADCB, Mashreq, and RAKBANK. Some banks allow online application; others require a branch visit.

Step-by-Step

  1. 1Obtain your Emirates ID and residency visa stamp first
  2. 2Get a salary certificate or employment letter from your employer
  3. 3Choose a bank — compare minimum balance requirements and fees
  4. 4Apply online or visit a branch with your documents
  5. 5Wait for KYC verification (1–3 business days)
  6. 6Activate your debit card and set up online banking

How to Get a UAE Driving Licence

1–12 months (depends on home licence) MediumCost: Exchange: AED 400–600 | Full test: AED 2,500–6,000 depending on number of lessons needed

Residents from 32 approved countries (including UK, USA, Australia, Germany, France) can exchange their home country licence directly without taking a test. Other nationalities must complete the full RTA driving test process, which includes theory, yard test, and road test.

Step-by-Step

  1. 1Check if your home country qualifies for direct licence exchange at rta.ae
  2. 2If eligible for exchange: visit an RTA-approved driving school with your home licence, passport, and Emirates ID
  3. 3If not eligible: enrol at an RTA-approved driving school (20–45 lessons minimum)
  4. 4Complete theory test (computer-based at RTA) — pass mark is 90%
  5. 5Complete internal yard test at driving school
  6. 6Sit the final road test with an RTA examiner
  7. 7Collect your licence within 24 hours of passing

How to Set Up DEWA

1–2 days EasyCost: Security deposit AED 1,000–2,000 (refunded when you move out) + AED 10 connection fee

DEWA (Dubai Electricity and Water Authority) is the sole utility provider for Dubai. You must activate your DEWA account before moving into any apartment or villa. You need your Ejari-registered tenancy contract, Emirates ID, and a security deposit.

Step-by-Step

  1. 1Ensure your tenancy contract is registered with Ejari first (landlord usually does this)
  2. 2Download the DEWA app or visit dewa.gov.ae
  3. 3Select 'Move In' and enter your Premise Number (on your tenancy contract)
  4. 4Upload your Emirates ID and Ejari contract
  5. 5Pay the security deposit: AED 1,000 (apartment) or AED 2,000 (villa)
  6. 6Activation confirmed within 24–48 hours; power and water switched on

How to Register for Health Insurance

1–3 days EasyCost: AED 600–5,000/year depending on coverage level and insurer

Health insurance is mandatory for all Dubai residents. Employers must provide Basic Health Insurance (BHI) as a minimum. If you are on a spouse or dependent visa you will need your own plan or be covered under your sponsor's employer policy.

Step-by-Step

  1. 1Check with your employer what health insurance they provide (mandatory)
  2. 2If self-employed or on remote work visa, compare plans at Dubai Health Authority portal (dha.gov.ae)
  3. 3Basic plan (Essential Benefits Plan) starts from AED 600/year for employees earning < AED 4,000/month
  4. 4Standard employer plans cover outpatient, inpatient, and emergency care
  5. 5Register online through your insurer's portal with your Emirates ID
  6. 6Receive your insurance card — carry it at all times for medical visits

How to Find an Apartment in Dubai

2–4 weeks MediumCost: Agent fee: 5% annual rent. Ejari: AED 220. DEWA deposit: AED 1,000. Total move-in costs = ~2 months rent equivalent

The Dubai rental market moves fast. Use Bayut.com and PropertyFinder.ae for listings. Factor in agent commissions (5% of annual rent), Ejari registration, DEWA deposit, and rental cheques. Negotiate — most asking rents have room to move.

Step-by-Step

  1. 1Set your budget: add 5–7% on top of annual rent for agency fees and registration
  2. 2Search on Bayut.com or PropertyFinder.ae — filter by area, size, and budget
  3. 3Check the RERA Rental Index to verify asking price is fair for the area
  4. 4Shortlist 5–8 apartments and arrange viewings (can often view same day)
  5. 5Negotiate rent and cheque split — fewer cheques = more discount leverage
  6. 6Sign the Tenancy Contract and pay your first cheque(s) + agent fee
  7. 7Ensure landlord registers your contract on Ejari within 7 days
  8. 8Set up DEWA and internet before your move-in date

How to Get a Dubai Tourist Visa

24 hours – 7 days EasyCost: 30-day visa: AED 300 | 60-day visa: AED 550 | 90-day long-term visa: AED 750

Citizens of over 50 nationalities get visa-free entry to Dubai for 30–90 days. Others can apply online through the ICA website, Emirates airline, or Flydubai. The most common option is a 30-day or 60-day tourist visa.

Step-by-Step

  1. 1Check if your nationality qualifies for visa-free entry at icp.gov.ae
  2. 2If visa-free: simply arrive — you will receive a stamp on entry at DXB
  3. 3If visa required: apply online at icp.gov.ae or through Emirates/Flydubai website
  4. 4Upload your passport photo page and a recent passport-size photograph
  5. 5Pay the fee (AED 300 for 30-day single entry, AED 550 for 60-day)
  6. 6Receive e-visa by email within 24–48 hours (7 days for peak periods)
  7. 7Present your e-visa on your phone or printed at immigration on arrival

How to Use Dubai Metro

Immediate EasyCost: Nol card: AED 25 (includes AED 14 credit). Journeys: AED 1.80–7.50 depending on zones

Dubai Metro has two main lines — Red Line and Green Line — plus the new Blue Line under construction. Getting around requires a Nol card, which you tap to enter and exit. The system is modern, air-conditioned, and very reliable.

Step-by-Step

  1. 1Buy a Nol Card at any metro station ticket machine or customer service office
  2. 2Choose your card type: Red (standard), Silver (concession), or Gold (premium cabin)
  3. 3Top up your Nol card with credit — minimum AED 7.50 to start a journey
  4. 4Tap your card at the entry gate — you must also tap on exit to deduct the correct fare
  5. 5Check the route map at any station: Red Line runs JLT–Airport, Green Line runs Bur Dubai–Creek
  6. 6Look for Gold Class and Women & Children Only carriages at the front/rear of each train
  7. 7Use the RTA app for journey planning and to check real-time arrivals

How to Rent a Car

15 min EasyCost: AED 1,500–4,000/month

Dubai has a well-developed car rental market with international companies and local apps like eZhire. You need a valid driving licence (international driving permit recommended if your licence is not in English or Arabic), a passport, and a credit card for the deposit.

Step-by-Step

  1. 1Choose a rental company — Hertz, Budget, and Thrifty have airport desks; eZhire app allows contactless pickup
  2. 2Bring your driving licence, passport, and a credit card (for the hold/deposit)
  3. 3Choose your insurance level — basic (third-party) or full comprehensive coverage
  4. 4Check whether the car includes a Salik tag or if toll charges will be billed separately after return
  5. 5Inspect the car carefully and photograph any existing damage before driving away
  6. 6Return the car clean and with a full tank or pay the cleaning/refuelling fee

How to Sponsor Family Members

2–4 weeks MediumCost: AED 3,000–5,000 per family member

UAE residents earning AED 4,000+ per month (or AED 3,000 + accommodation) can sponsor their spouse and children. The process runs through GDRFA (Dubai) or the ICA and involves an entry permit, medical fitness test, and visa stamping.

Step-by-Step

  1. 1Confirm you meet the salary requirement: AED 4,000/month minimum (AED 3,000 if employer provides accommodation)
  2. 2Obtain your establishment card from your employer — this authorises you to sponsor dependants
  3. 3Apply for a family entry permit at GDRFA (gdrfad.gov.ae) or an Amer centre
  4. 4Family members travel to Dubai on the entry permit (valid 60 days)
  5. 5Complete the medical fitness test at an approved DHA centre
  6. 6Apply for Emirates ID biometrics and have the residence visa stamped in their passports

How to Register Children for School

2–6 months MediumCost: AED 500–2,000 registration fee

Dubai has over 200 private schools offering British, American, IB, Indian, and other curricula. All private schools are regulated and rated by KHDA. Top-rated schools are heavily oversubscribed, so applications 12–18 months ahead are strongly advised.

Step-by-Step

  1. 1Research curricula — British (GCSE/A-Level), American (AP), IB, or Indian (CBSE/ICSE) — based on nationality and future plans
  2. 2Check KHDA inspection ratings at khda.gov.ae — Outstanding and Very Good schools fill up fastest
  3. 3Shortlist 3–5 schools and visit open days to assess facilities and culture
  4. 4Apply 12–18 months in advance for top-rated schools; some have waiting lists years long
  5. 5Submit required documents: passport, visa, previous school transfer certificate, and recent report cards
  6. 6Pay the registration fee (AED 500–2,000, typically non-refundable) and attend any assessment if required
  7. 7Accept the offer and pay the term fees — annual fees are often payable in 1–3 instalments by cheque

How to Pay Traffic Fines

10 min EasyCost: Varies — AED 300–3,000 per offence

Dubai uses a black points system alongside monetary fines. Fines can be paid online, via app, or at RTA service centres. You should check your fines regularly — accumulated black points can result in licence suspension or vehicle impoundment.

Step-by-Step

  1. 1Check your fines via the Dubai Police app, the RTA app, or at dubai.police.gov.ae
  2. 2Review fine details, photos (where available), and black points allocated
  3. 3Pay online via the Dubai Police website, the Dubai Police app, or the metrash2 app
  4. 4Alternatively, pay in person at any RTA customer service centre or licensing office
  5. 5Note the black points system: 24 points accumulated leads to licence suspension; 12 points = 3-month suspension
  6. 6Contest a fine within 30 days of issue if you believe it was issued in error — submit via the Dubai Police website

How to Renew Residence Visa

1–2 weeks MediumCost: AED 500–1,500

UAE residence visas are typically valid for 2–3 years and must be renewed before expiry. Employer-sponsored employees have their renewal handled by the company's PRO. Self-employed residents and freelancers manage their own renewal. There is a 30-day grace period after expiry.

Step-by-Step

  1. 1Employer initiates the renewal process via the MOHRE e-channel (for employment visas)
  2. 2Complete a medical fitness test at an approved DHA centre if your previous test has expired
  3. 3Update your Emirates ID — submit for renewal at the same time as your visa
  4. 4Submit the renewal application via GDRFA e-channel (gdrfad.gov.ae) and pay the fees
  5. 5Your new visa will be stamped in your passport within 3–7 working days
  6. 6Visa must be renewed before expiry — overstaying beyond the 30-day grace incurs AED 25–100/day fines

How to Change Jobs / Transfer Sponsorship

2–4 weeks MediumCost: AED 0 — employer typically covers all transfer fees

Since the 2021 UAE labour law reforms, most employees can change jobs without a No Objection Certificate (NOC) from their current employer, provided they have completed at least 6 months of service. The new employer handles most of the process.

Step-by-Step

  1. 1Confirm you have served at least 6 months (required to transfer without an NOC under 2021 law)
  2. 2If your employer insists on an NOC, request one in writing — they are obliged to provide it in most cases
  3. 3Your new employer applies for a new work permit via MOHRE on your behalf
  4. 4Current employer cancels your existing visa — you enter a 30-day grace period to complete the transfer
  5. 5New employment visa and Emirates ID are issued under the new sponsor
  6. 6If living in employer-provided accommodation, arrange your own housing before the transfer completes

How to Ship Belongings to Dubai

4–8 weeks MediumCost: AED 5,000–20,000 depending on volume and freight type

International moving to Dubai involves customs clearance. Used household goods are generally duty-free for residents. Sea freight is the most cost-effective option for large volumes; air freight is faster but significantly more expensive. Certain items are prohibited.

Step-by-Step

  1. 1Get quotes from at least 3 international movers — Allied Pickfords, Crown Relocations, and AGS are major operators in Dubai
  2. 2Choose between sea freight (20ft/40ft container or groupage — 6–8 weeks, cheapest) or air freight (1–2 weeks, 3–5x more expensive)
  3. 3Prepare a detailed packing inventory list — required for UAE customs clearance
  4. 4Ensure you have your UAE residence visa before shipment arrives — customs won't release without it
  5. 5Used household goods are exempt from import duty; declare accurately to avoid delays
  6. 6Prohibited items include pork products, alcohol, certain medications (check DHA list), and satellite phones
  7. 7Movers handle delivery to your apartment; arrange elevator booking with building management in advance

How to Get UAE Pass

15 min EasyCost: Free

UAE Pass is the official national digital identity platform. It lets you log in to dozens of government services — DHA, GDRFA, RTA, DEWA, DET — with a single verified account and provides a legally recognised digital signature for documents.

Step-by-Step

  1. 1Download the UAE Pass app from the App Store or Google Play
  2. 2Create an account using your Emirates ID number and mobile number
  3. 3Verify your identity via facial biometrics (liveness check in the app)
  4. 4Link your Emirates ID to activate full verified status
  5. 5Use UAE Pass to log in to DHA, GDRFA, RTA, DEWA, DET, and many other government portals
  6. 6Sign documents digitally using UAE Pass — legally equivalent to a handwritten signature
  7. 7Replace multiple government app logins with a single secure identity across the UAE

Looking for the bigger picture on moving to Dubai?

Read the Full Expat Guide

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